Introduction
In today’s digital age, customer relationship management (CRM) has become a crucial aspect of business success. With the rise of CRM platforms like Salesforce, organizations are realizing the need for a dedicated team to manage
In today’s dynamic business environment, establishing and efficiently managing a Customer Relationship Management (CRM) Center of Excellence (CoE) is more crucial than ever. As leaders, our roles transcend traditional boundaries, embodying the spirit of innovation and commitment to excellence.